Customer Care Application

Thank you for your interest in joining our team! We pride ourselves on providing exceptional customer support here at Dainty Jewell's. We do everything we can to provide a customer experience unlike any other!

We're looking for an enthusiastic, people-person to join our team! This role will provide assistance to customers through a variety of channels including: phone, email, website chat and social media. Previous customer service experience is not required but preferred.

Overview of duties and responsibilities:

-Learn the Dainty Jewell's brand, mission and policies inside and out - this position will be a frontline representation of our brand!
-Engage with customers in a friendly, positive manner to respond to questions, concerns and feedback
-Respond to customers in a timely fashion - we pride ourselves on quick and exceptional customer care!
-Be a team player - be willing to work with and assist teammates as needed. Our team is tightknit and supports one another daily.
-Perform other roles and responsibilities in the company as needed. Flexibility and the ability to learn is essential!

Qualifications:

-Reliable computer and access to internet
-Minimum of part-time (20 hours/week) Monday-Friday
- Strong communication and active listening skills
-Excellent problem-solving skills and positive attitude
-Ability to multitask daily

How to Apply:

Email daintyjewells@hotmail.com with the following information:

1. A copy of your resume
2. A cover letter sharing why you think you are a good fit for this role
3. Please include CUSTOMER CARE PERSONNEL in your email subject line
4. Your ideal hourly pay range

If we think you'll be a good fit, we will reach out to set up an interview!